Privacy Policy

1. About this Privacy Policy

The Dhabba respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, make a reservation, place an order, or otherwise interact with our restaurant and services.

The Dhabba is the organisation responsible for the processing of personal information described in this policy.

2. Information we may collect

Depending on how you interact with us, we may collect information such as:

• Your name
• Email address
• Telephone number
• Information you provide when contacting us
• Reservation details, such as date, time and number of guests
• Order and takeaway information
• Information you provide when making an enquiry
• Information about your use of our website, such as IP address, browser and device information, where collected through cookies or similar technologies

We only ask for information that is reasonably necessary for the relevant purpose.

3. How we use your information

We may use your information to:

• Respond to enquiries and requests
• Manage restaurant reservations
• Process and manage takeaway or other online orders
• Communicate with you about a reservation or order
• Provide and improve our website and services
• Maintain the security and functionality of our website
• Understand how visitors use our website and improve its performance
• Meet our legal and regulatory obligations
• Protect our business, customers and website from fraud, misuse or security threats

Where required, we will rely on an appropriate legal basis under applicable data protection law.

4. Restaurant reservations and online orders

We use third-party reservation and ordering services to provide some of our restaurant services.

These may include OpenTable, SevenRooms and other reservation or ordering platforms that we use from time to time.

When you make a reservation or place an order through a third-party service, that service may collect and process your personal information in accordance with its own privacy policy.

Depending on the service used, information may include your name, contact details, reservation or order details and other information you provide.

We recommend reviewing the privacy notice of the relevant service when using its booking or ordering facilities.

5. Contact forms and enquiries

If you contact us through a form on our website, the information you submit may be stored within our website’s WordPress/Elementor system and may also be sent to us by email.

We use this information to respond to your enquiry and manage the related communication.

We do not use information submitted through a general enquiry form for marketing purposes simply because you contacted us.

6. Cookies and similar technologies

Our website uses cookies and similar technologies to provide website functionality, remember preferences, understand website usage and, where applicable, support third-party services.

Some cookies are necessary for the website to function, while others may require your consent.

You can manage your cookie preferences through our cookie consent mechanism.

For more information, please see our Cookie Policy.

7. Analytics

We may use analytics services such as Google Analytics to understand how visitors use our website and to improve our services and website performance.

Where applicable, analytics technologies will operate in accordance with your cookie and consent preferences.

8. Who we share information with

We may share personal information with service providers where this is necessary to operate our website and provide our services.

Depending on how you use our website, these may include:

• Reservation and booking providers
• Online ordering and takeaway providers
• Website hosting and technical service providers
• Website analytics providers
• Website security and fraud-prevention providers
• Email and communication providers
• Professional advisers or authorities where required by law

We do not sell your personal information.

9. How long we keep your information

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including to deal with enquiries, provide our services, maintain appropriate business records and meet legal or regulatory requirements.

Different types of information may therefore be kept for different periods.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

10. Your rights

Depending on the circumstances, you may have rights under applicable data protection law, including the right to:

• Ask for access to personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete information where there is no good reason for us to continue holding it
• Ask us to restrict certain processing
• Object to certain uses of your information
• Request the transfer of certain information
• Withdraw consent where processing is based on consent

You may also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled appropriately.

11. Marketing communications

We do not currently use personal information collected through this website to send regular marketing emails.

If we introduce email, SMS or other direct marketing in the future, we will do so in accordance with applicable data protection and electronic marketing laws and will provide an appropriate way for recipients to opt out.

For electronic marketing to individuals, UK rules generally require consent unless a specific exception, such as the applicable existing-customer soft opt-in, applies.

12. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no transmission or storage system can be guaranteed to be completely secure.

13. Third-party websites and services

Our website may contain links, embedded content or integrations provided by third parties.

When you interact directly with a third-party service, that organisation may process your information under its own privacy policy.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.

The latest version will be published on this page with the updated date.

15. Contact us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

The Dhabba
Merchant City, Glasgow, Scotland
Website: thedhabba.com
Email: info@thedhabba.com
Telephone: +44 141 553 1249

Last updated: 09-08-2026